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Frequently asked questions
See the the most common questions of new traders answered here.
Option is a derivative financial instrument based on any underlying asset, such as a stock, a currency pair, oil, etc.
Digital option - a non-standard option that is used to make a profit on price movements of such assets for a certain period of time.
A digital option, depending on the terms agreed upon by the parties to the transaction, at a time determined by the parties, brings a fixed income (the difference between the trade income and the price of the asset) or loss (in the amount of the value of the asset).
Since the digital option is purchased in advance at a fixed price, the size of the profit, as well as the size of the potential loss, are known even before the trade.
Another feature of these deals is the time limit. Any option has its own term (expiration time or conclusion time).
Regardless of the degree of change in the price of the underlying asset (how much it has become higher or lower), in case of winning an option, a fixed payment is always made. Therefore, your risks are limited only by the amount for which the option is acquired.
Making an option trade, you must choose the underlying asset that will underlie the option. Your forecast will be carried out on this asset.
Simply, buying a digital contract, you are actually betting on the price movement of such an underlying asset.
An underlying asset is an “item” whose price is taken into account when concluding a trade.As the underlying asset of digital options, the most sought-after products on the markets usually act. There are four types of them:
securities (shares of world companies)
currency pairs (EUR / USD, GBP / USD, etc.)
raw materials and precious metals (oil, gold, etc.)
indices (S&P 500, Dow, dollar index, etc.)
There is no such thing as a universal underlying asset. When choosing it, you can only use your own knowledge, intuition, and various kinds of analytical information, as well as market analysis for a particular financial instrument.
The fact is that a digital option is the simplest type of derivative financial instrument. In order to make money in the digital options market, you do not need to predict the value of the market price of an asset that it can reach.
The principle of the trading process is reduced only to the solution of one single task - the price of an asset will increase or decrease by the time the contract is executed.
The aspect of such options is that it does not matter to you at all, that the price of the underlying asset will go one hundred points or only one, from the moment the trade is concluded to its close. It is important for you to determine only the direction of movement of this price.
If your prognosis is correct, in any case you get a fixed income.
To get a profit in the digital options market, you only need to correctly predict which way the price of the asset you have chosen will go (up or down). Therefore, for a stable income you need:
develop your own trading strategies, in which the number of correctly predicted trades will be maximum, and follow them
diversify your risks
In developing strategies, as well as in searching for diversification options, market monitoring, studying analytical and statistical information that can be obtained from various sources (Internet resources, expert opinions, analysts in this field, etc.) will help you, one of which is the Company website.
Company earns with customers. Therefore, it is interested in the share of profitable transactions significantly prevailing over the share of unprofitable ones, due to the fact that the Company has a percentage of payments for a successful trading strategy chosen by the Client.
In addition, trades conducted by the Client together constitute the trading volume of the Company, which is transferred to a broker or exchange, which in turn are included in the pool of liquidity providers, which together leads to an increase in the liquidity of the market itself.
You can delete an account in your Individual Account by clicking on the “Delete Account” button located at the bottom of the profile page.
There are several reasons why an account may become closed:1. No activity.The most common reason is that the account was closed for being inactive (no logins/activity) for a long period of time – from 3 moths and more. Such accounts get deleted, if there are no funds on the balance, and they cannot be restored. You are free to register a new account. (provided there are no other active accounts registered by you on the Platform)* The email cannot be reused. You would need to use a different email address.2. Deleted by the owner. If there are no funds on the balance, such accounts cannot be restored. As in previous case, you can simply make sure there are no other active accounts registered by you on the Platform, and create a new one.)* If you have deleted your account yourself by mistake, and there are funds on its balance – please contact support for details (using the «Contacts» form on the main page of the website). The operators will check and see if the account can be restored.
If it's possible to restore the account, you will be asked to provide
A high-resolution photo of yourself (selfie) on which you are holding your document for identification (your passport or national ID will do) along with a sheet of paper with the name «QUOTEX» written on it by hand, current date and your signature. Your face, body and both arms must be visible. The details of the document should be clear and readable.
Screenshots of the receipts for deposits in that account (a bank statement or detailed receipts from the payment system you used for depositing will do).
3. Duplicated accounts.It's only allowed to have one active account on the Platform. If other accounts registered by the same person are detected they may be deleted with no warning (c 1.30 of the Service Agreement).4. Deleted for violation of the Service Agreement.The owner gets notified on the details of violation, and the possibility of refund, and if applicable, is asked to provide the required documents.)* In case of automatic detection of violations (e.g. using automated trading software) – the Company reserves the right not to notify the owner in advance. (You may contact support via the "Contacts" form at the bottom of the website's front page for details and refund (if applicable). We remind you that all statutory documents (Service Agreement and its annexes) are publicly available and can be revisited at any time on the Company's website.
